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How Companies are Using FinTech to Improve Customer Service in 2017

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This blog was originally posted here: Ferhan Patel's Technology Website --- As technology has exponentially improved over the past century, payment methods have improved, as well.  With the “FinTech,” or Financial Technology, industry booming, customers have been increasingly impressed and provided for by some of the tools FinTech companies have created. Scheduling Meetings Whenever someone wants to meet with a banker, for example, the usual process goes something like this: A customer walks into a bank, waits in line, and/or waits for the next banker to be available.  There is no guaranteeing how long a customer will have to wait, and this can be quite inconvenient for customers.  So, a handful of banks, such like Wells Fargo, are now allowing customers to make consultations with bankers online.  This makes the process of working with a bank much shorter and more convenient for customers. Virtual Tellers Virtual tellers are now being provided by Banc...